Privacy Policy – Satsport
This Privacy Policy explains how Satsport (“we”, “our platform”, “the service”) collects, uses, protects, and manages your personal information when you access our website, mobile app, or any related services. By creating an account or using any part of the platform, you agree to the practices outlined in this policy.
If you do not agree with any part of this policy, please stop using the platform immediately.
Information We Collect
We collect different types of data to operate the platform, verify users, process transactions, and maintain security.
1.1 Personal Account Information
- Full Name
- Mobile Number
- Email Address (if provided)
- Date of Birth (to verify age 18+)
- Username / Login details
1.2 KYC / Verification Documents
Collected only when required for withdrawals or security checks:
- Aadhaar / PAN Card / Passport / Driving License
- Bank Account or UPI ID screenshot
- Selfie / ID Photo for authentication
1.3 Payment Information
To process deposits and withdrawals:
- UPI ID
- Bank Transfer Details
- Crypto Wallet Address (if used)
Payment data is encrypted and never stored in readable form.
1.4 Device, Network & Usage Data
Automatically collected for security and performance:
- IP address
- Device type & operating system
- Browser type
- Login timestamps
- App crash or performance logs
- Cookies & tracking identifiers
We do not collect contacts, messages, or personal files from your device.
How We Use Your Information
We use the collected data only for legitimate platform functions :
| Purpose | Example |
|---|---|
| Account creation & login | To allow secure access |
| KYC verification | To prevent fraud / duplicate accounts |
| Deposits & withdrawals | Process payments securely |
| Customer support | Help via WhatsApp, email, live chat |
| Betting activity | Show history, track settlements |
| Security & anti-fraud | Monitor suspicious activity |
| Legal compliance | Age verification, risk checks |
| Platform improvement | Bug reports, user feedback |
We do not sell, rent, or trade user data to any third party.
How We Protect Your Data
We use multiple security layers to protect your information, including:
- 128-bit SSL encryption
- Encrypted payment gateway
- Limited access control (only authorized staff)
- Firewall + anti-fraud monitoring
- Device-based login protection
- Secure data storage on non-public servers
You are also responsible for protecting your own account credentials. We recommend not sharing passwords or OTPs with anyone.
How Long We Store Your Data
We retain user data only as long as required for :
- Legal compliance
- Regulatory reporting
- Transaction history
- Anti-fraud investigation
- Account ownership proof
Users may request account closure, but certain information may legally remain archived for compliance purposes.
Sharing of User Information
We only share data when required and only with:
- Payment processors (UPI, Bank, Crypto providers)
- Verification services (KYC identity check systems)
- Anti-fraud and security partners
- Legal/regulatory authorities when required by law
We do not share your data with advertisers, external casinos, or unrelated third parties.
Cookies & Tracking Technologies
Cookies help us :
- Keep you logged in
- Save preferences (language, currency, timezone)
- Improve platform performance
- Prevent fraud and duplicate logins
Users may disable cookies in their browser, but some features may stop working.
Your Rights as a User
You may request :
- Access to your stored information
- Correction of incorrect data
- Account deletion (if no balance or legal holds exist)
- Opt-out from marketing messages
To request any of the above, contact support.
Age & Eligibility Policy
Satsport is strictly for users 18 years and older. We reserve the right to suspend or close accounts that provide false age information or refuse identity verification.
External Links & Third Parties
Our platform may contain links to external websites (casino game providers, downloads, articles, etc.). We are not responsible for how these third parties collect or use your data. Please review their policies separately.
Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on this page. Continued use of the platform means you accept the updated policy.
How to Contact Us About Privacy
For any privacy, data, or account-related questions: